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Additional Privacy and Consumer Protection Terms

Last updated: June 1st, 2026

  1. General
    • These Additional Privacy and Consumer Protection Terms provide example wording for privacy notices and consents, permissions, and authorizations that Customer is required to provide or obtain in accordance with applicable state and federal telecommunications and privacy laws, as outlined in Sensi.AI’s Terms and Conditions, available at https://www.sensi.ai/terms-and-conditions/bh/ or https://www.sensi.ai/terms-and-conditions/lease/ or https://www.sensi.ai/terms-and-conditions/ . This includes ensuring that all required notices are provided and consents are obtained for Sensi.AI to collect, use, disclose, process, and otherwise handle Personal Data, including Protected Health Information and Health Data, from or about Customer’s Personnel, End-Users, or other third parties, in the due course of providing the Services to the Customer and as required under applicable state and federal telecommunications and privacy laws.
    • THIS DOCUMENT, “ADDITIONAL PRIVACY AND CONSUMER PROTECTION TERMS,” IS INTENDED FOR INFORMATIONAL PURPOSES ONLY. IT SHOULD NOT BE USED OR CONSIDERED LEGAL ADVICE REGARDING APPLICABLE LAW (INCLUDING PRIVACY LAWS AND TELECOMMUNICATIONS LAWS, SUCH AS THE TELEPHONE CONSUMER PROTECTION ACT) AND MAY NOT BE USED OR RELIED ON FOR SUCH PURPOSES. THE CUSTOMER SHOULD CONTACT ITS ATTORNEY TO SEEK LEGAL ADVICE WITH RESPECT TO THE RELEVANT TELECOMMUNICATIONS AND PRIVACY LAWS AND THE NOTICES, CONSENTS, PERMISSIONS, AND AUTHORIZATIONS REQUIRED THEREBY. THE CUSTOMER SHALL REMAIN SOLELY RESPONSIBLE AND LIABLE FOR COMPLIANCE WITH APPLICABLE LAWS.
    • AI may amend, modify, supplement, or update these Additional Privacy and Consumer Protection Terms from time to time, or remove them entirely, in its sole discretion, with or without prior notice to Customer.
  2. Additional Privacy Terms
    • Privacy Supplement for Customer’s End-User Privacy Policy

In order to optimize the services, we may offer certain technologies that help us monitor your health and safety, such as Sensi.AI. If you choose to utilize Sensi.AI’s products and services, Sensi.AI will be able to capture care-related audio clips and analyze them in order to provide insights about distressed movement or behavior, or other events happening in the facility where Sensi.AI hardware tool is installed. For more information on how Sensi.AI uses and discloses your personal information with regard to its products and services, please visit its privacy policy here: https://www.sensi.ai/privacy/.

  • Privacy Supplement for Customer’s Personnel Consent form or Privacy Policy

[Agency’s name] is introducing AI-powered devices that use audio technology to detect care related events in patient care locations. These devices, developed by Sensi.AI for senior care, may record conversations and other audio when you are nearby, regardless of the conversation’s nature. For more information on how Sensi.AI uses and discloses your personal information with regard to its products and services, please visit its privacy policy here: https://www.sensi.ai/privacy/.

  • Recording Language for User Terms and Conditions

Certain federal and state laws prohibit unlawful audio recording and the interception and recording of telephone calls and other oral communications by electronic means. It is your responsibility to comply with applicable laws and regulations by not installing your Sensi.AI system in an area where individuals may have an expectation of privacy (bedrooms, restrooms, dressing or changing areas, locker rooms or similar areas) and by notifying individuals that are entering a secure location where they may be monitored and recorded by your Sensi.AI system. By enabling your Sensi.AI system to record audio, you consent on your own behalf and confirm that any other person entering your premises is aware of your Sensi.AI system and has consented to be monitored. You further acknowledge that your Sensi.AI system recordings may be used by Sensi.AI to provide its services and for any reasonable quality assurance purposes. YOU SHALL NOT INTERCEPT OR RECORD ANY ORAL COMMUNICATION OF ANY PERSON WITHOUT HAVING SUCH PERSON’S PERMISSION TO DO SO. Please refer to the Sensi.AI Privacy Policy at https://www.sensi.ai/privacy/ for important information regarding recording audio.

  1. Additional Consumer Protection Terms
    • Consent Wording Example to Receive Electronic Notifications Regarding Distressed Movement or Behavior:

“By signing/clicking “I agree” below, I hereby authorize [Agency Name] to provide my contact information, including my email address and/or mobile phone number, to Sensi.AI for the purpose of receiving notifications regarding distressed movement or behavior of my loved one via SMS text message and/or email.

I understand and agree that:

These notifications may be sent using automated technology.

Message and data rates may apply depending on my mobile carrier and plan.

My consent to receive such notifications is not a condition of purchase or use of any services.

I may opt out of receiving these notifications at any time by following the opt-out instructions provided in the messages, replying “STOP” to SMS messages, or by contacting [Agency Name] or Sensi.AI at privacy@sensi.ai.

I represent and warrant that I am the owner or authorized user of the email address and/or mobile phone number provided.

My contact information and related data will be used solely for the purpose of providing these notifications, in accordance with the Sensi.AI Privacy Policy available at https://www.sensi.ai/privacy/.”