Our Customers LOVE Sensi

Visiting Angels, South Central MI Achieves Substantial Business Growth

Background

Tim Welbaum started a home care agency with a mission focused on safe, compassionate care for seniors, driven by his dedication to improving quality of life for clients and their families.

Challenge

“Families often struggle with being able to afford the right level of care that we all know they need. Their loved ones definitely need it yet many can only afford a few hours of each day. This leaves a significant gap where seniors are on their own which is often filled with anxiety for both the seniors and their families who already have too much on their plate.”

Sensi Insights

Sensi keeps the care team updated on client trends and patterns, enabling proactive prevention of health issues before they escalate into hospitalizations. Sensi’s insights and care data give the agency a competitive edge, helping it stand out among his peers in the area.

Results

Senior Care Spotlight

A husband caring for his wife with dementia was having difficulty keeping track of her medication. Sensi detected the confusion, allowing the care team to address the potential medication error before it became an emergency.

“My favorite thing about Sensi is the fact that we’re now able to be proactive toward preventing emergencies.”

Caring Senior Service Doubles Down on Care Outcomes

Background

Under the visionary leadership of Jeff Salter, Founder and CEO of Caring Senior Service, the company embraced Sensi’s 24/7 AI platform in 2022, recognizing its potential to transform care delivery.

Challenge

Low visibility into senior clients’ needs to optimize care.

Sensi Insights

The care team is thrilled with how Sensi has bolstered their emergency response capabilities, and the seamless experience with the Sensi platform has eliminated the need for change management.

Results

Senior Care Spotlight

A client in El Paso, Texas called for help after the caregiver’s shift had ended.

The rapid response facilitated by Sensi’s alert prevented a potential hospitalization. This profoundly impressed the client and their family, resulting in an increase of care hours from 24 to 144 weekly. Sensi provided continuous, holistic assessment, acting as a virtual family member.

Griswold, NC, Gains Competitive Edge with Care Intelligence

Background

Bruce McReynolds launched his franchise in 2012. His mission is to provide the help that seniors need to stay in the place they love—home. His agency serves 220 clients.

Challenge

“We didn’t know what we didn’t know.”

Identifying many of the safety and health concerns that are present in client homes whether caregivers and family members are around or not.

Sensi Insights

The care team has been impressed by the data-driven alerts and insights into physical, cognitive, and emotional conditions, giving them unprecedented visibility into their clients’ care environments.

Results

Senior Care Spotlight

A client who fell before the caregiver arrived was unable to get up or call for help.

Sensi facilitated a timely intervention, allowing him to receive assistance. The family, who had originally wanted to reduce his care hours, ended up increasing the length of service by 40%.

Visiting Angels, Mountaintop Finds Sensi to be Life Saving

Background

Susan Kahlau, CEO and Owner of Visiting Angels in Forty Fort, Scranton, and Lewisburg, has spent 16 years enhancing seniors’ quality of life by providing high-quality care and accountability.

Challenge

“The pandemic was a challenging time in home care, prompting us to consider technology to manage clients’ care and provide a safety net when we couldn’t be there 24/7.”

Sensi Insights

“Sensi’s insights help us prevent hospital readmissions and unsafe living conditions by combining technology with our caregivers. We view Sensi as a care management system.”

Results

Senior Care Spotlight

“A mom was living with her daughter and the daughter started to have some health issues and was falling a lot. So obviously the alert came and it wasn’t mom, we found out it was her daughter that she’s living with. Mom and daughter are now safe together in the home.”