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Sensi.AI’s Privacy Policy

Last amended: August 18th, 2025

Clanz Ltd. D/B/A Sensi.AI together with its subsidiaries and affiliated entities (“Sensi.AI”, “we”, “our”) is committed to maintaining the privacy of individuals. The security and privacy of your information are very important to us. In order to ensure transparency and give you more control over your Personal Dara, this Privacy Policy explains how we collect, use and store Personal Data we collect or receive from or about you such as in the use cases mentioned below.

Sensi.AI provides a hybrid care solution (“Sensi.AI Solution”), developed specifically for senior care environments. The Sensi.AI Solution, based on the collection of raw audio data, provides in-depth insights by automatically analyzing both mental and physical events which take place at the care facility or at senior’s home (“Services”). The Sensi.AI Solution includes the Sensi.AI hardware tool that is installed on premise and enables the collection of audio raw data. The raw data is then automatically analyzed to enable the user of the Sensi.AI Solution (whether it is a care agency or the senior’s legal guardian) to review via Sensi.AI’s platform (“Platform”) in-depth insights and recommendations and rely on data-driven decisions.

This Privacy Policy (“Privacy Policy”), available at https://www.sensi.ai/privacy/, forms an integral part of our Terms and Conditions (“Terms”) or any other agreement you enter with us, and governs our practices regarding the collection, processing, usage and transfer of certain data, including Personal Data (as defined below), and the choices you make about the information. This Privacy Policy governs the collection and processing of Personal Data from:

  1. Individuals who visit and browse our website available at https://www.sensi.ai/ or engage with our blogs, demos, or other similar forms available through the website (“Prospect”);
  2. Customers who choose to be provided with the Services and utilize our Platform (“Customer”) or require that the care agency (“Agency”) will utilize it, or when Customer’s legal guardian or other entrusted person (“Legal Guardian”) chooses to use the Services and Platform for the benefit of the Customer;
  3. Individuals who are employed or contracted by an Agency or Legal Guardian to provide aid and assistance to the Customer (“Caregiver”) based on employment or any other contract or agreement (“Caregiver’s Contract”) and whose responsibilities under the Caregiver’s contract with the Agency or Legal Guardian includes visiting premises where Sensi.AI hardware tool is installed;
  4. Individuals who utilize our Platform (“Platform Users”) whether as an Agency, its representative (“Agency Representative”) or the Legal Guardian;
  5. Individuals who visit premises where Sensi.AI hardware tool is installed (“Visitors”)

Any capitalized terms not defined herein shall have the meaning ascribed to them in the Terms. Customers, Prospects, Legal Guardians, Caregivers, Agency Representatives and Visitors shall be further, collectively and separately, referred to as “you”.

Any Personal Data you provide is made at your free will and consent (where required under applicable data protection laws), and you acknowledge that you are not under any statutory obligation to provide us with Personal Data. However, we must collect or receive some Personal Data to provide the Service, and if you will not provide us with such Personal Data, we will not be able to fulfill certain purposes, for example, provide certain Services or enable use of certain features – all as described under Section 4 below – “Personal Data Sets We Process & Purpose of Collection and Use” which details the purposes for which each Personal Data set is collected

This Privacy Policy applies to all individuals world-wide, however, certain jurisdictions require that applicable disclosures will be provided in a certain way and format, and therefore in the event you are a resident of certain US states, additional disclosures and rights may apply to you – please also review Section ‎14 below, ”Additional Information for US Residents”, to learn more about our privacy practices and your rights under the privacy and data protection legislation which may apply to you as a resident of those states.

In addition to this Privacy Policy, in the event you apply for a job (“Candidate”), please review the Candidates Privacy Notice which applies to the processing of Personal Data during, or after, the hiring process, in Sensi.AI.

  1. POLICY AMENDMENTS

We reserve the right to amend this Privacy Policy from time to time, at our sole discretion. The most recent version of this Privacy Policy will always be posted on the website and the update date will be reflected in the “Last Amended” heading. We will provide notice to you if these changes are material, and, where required by applicable law, we will obtain your consent. Any amendments to the Privacy Policy will become effective immediately, unless we notify otherwise. We recommend you review this Privacy Policy periodically to ensure that you understand our most updated privacy practices.

  1. CONTACT INFORMATION AND DATA CONTROLLER INFORMATION

Clanz Ltd. D/B/A Sensi.AI is incorporated under the laws of the state of Israel, is the Controller (as such term is defined under privacy legislation) of the following Personal Data we collect from you: Online Identifiers and Usage Data; Contact Information; Account Details; Telemetry Data and Device Data. Meaning, we control the processing of such Personal Data as described under this Privacy Policy and decide upon the purpose and means of collection and processing.

In other cases, we act in the capacity of the Processor (as such term is defined under privacy legislation) of the following Personal Data we collect from you: Voice Prints, Data Driven Insights, Notices regarding distressed movement or behavior. Meaning, we do not control the processing of such Personal Data and act following the instructions of, and on behalf of, the Agencies.

For any question, inquiry or concern related to this Privacy Policy or the processing of your Personal Data, you may contact as follows:

By email: privacy@sensi.ai

By Mail: Clanz Ltd., 701 Brazos Street, Austin, Texas 78701

  1. INFORMATION PROCESSED BY SENSI.AI

We may collect two types of information from you, depending on your interaction with us.

The first type of information is non-identifiable and anonymous information (“Non-Personal Data”). We are not aware of the identity of the individual from whom we have collected the Non-Personal Data. Non-Personal Data collected may include technical information regarding your device or browser, type of operating system, scope, frequency, interactions with the website, and other technical information regarding the device used – all is considered as Non-Personal Data when collected on an aggregate basis, or otherwise not combined with any identifiers. We may further process and anonymize Personal Data in a manner that the data will be Non-Personal Data. Non-Personal Data may be used by us without limitation and for any purpose. Some of this information may be considered “de-identified” under applicable laws and when we rely on data that has been “de-identified”, we will take reasonable measures to ensure that the de-identified information cannot be associated with an individual, household, or device and not attempt to re-identify it.

The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data” or “Personal Information” as defined under the applicable data protection law).

For the avoidance of doubt, any Non-Personal Data connected or linked to Personal Data shall be deemed as Personal Data as long as such connection or linkage exists. However, this Privacy Policy does not apply to any data insofar as it is held, processed, disclosed or published in a form which cannot be linked to an individual (such as anonymized or aggregated data which cannot directly or indirectly be used to identify you or to obtain information about you (“Anonymized and Aggregated Data“). We may generate or extract Anonymized and Aggregated Data out of any databases containing your Personal Data and we may make use of any such Anonymized and Aggregated Data for our purposes as we see fit.

  1. PERSONAL DATA SETS WE PROCESS & PURPOSE OF COLLECTION AND USE

The table below details the types of Personal Data we process, the purposes and our processing operations.

Type of Data Purposes and Operations
Prospects, Customers, Agency, Legal Guardian, Agency Representative

Online Identifiers and Usage Data:

When you interact with the website, we may collect online identifiers associated with your browser or device such as your Internet Protocol address (“IP”) and generate and assign to your device additional identifiers allowing us to individually identify you, such as a Cookie ID (“Online Identifiers“).

Further, additional information is automatically collected regarding your “website online behavior”. Such information includes the pages you viewed, click stream data, access time stamp, etc. (collectively “Usage Data“)

Online Identifiers and Usage Data are collected through our use of our or third party’s tools such as cookies and similar technologies.

Online Identifiers and certain Usage Data are used:

1.     To operate the website and enable its proper functionality (for example, in order to automatically recognize you by the next time you enter the website),

2.     For security and fraud prevention purposes (for example, to confirm you are a real person),

3.     For debugging and to resolve technical problems.

4.     To understand how individuals use the website,

5.     To measure effectiveness of some marketing campaigns we run in order to track conversions, build targeted audience, and market our services to people who have taken some action on the website.

Certain Online Identifiers and Usage Data are indirectly processed by third-parties marketing and analytic tools, for analytic and marketing purposes.

Contact Information:

If you voluntarily contact us for support or other inquiries or interact with us in connection with the Services we provide (for instance, to book a Platform demo via the website) you will be required to provide us with certain information such as your name, email address, telephone number, city and postal code, and, if applicable, a company affiliation, job title, reference information, and the industry you are associated with, etc. In addition, you can choose to provide us with additional information as part of your correspondence with us (“Contact Information”).

Contact Information is used for:

1.     Provide you with the support you requested or to respond to your inquiry. The correspondence with you may be processed and stored by us in order to improve our client service and in the event, when we believe it is required to continue to store it, for example, in the event of any claims or in order to provide you with any further assistance (if applicable).

2.     We may use your email address in order to send you service communications and marketing promotions, such as new features, additional offerings, special opportunities or any other information we think you will find valuable (“Direct Marketing”).

We will further use your email address, if applicable, under our suppression list, when you request to opt-out to ensure we comply with such preference and choice.
Platform Users

Account Details:

In order to use/assist in providing our Services, you will be required to register and create an account. During the registration process you will be requested to provide us with your Contact Information (as defined above) and additional information (ID number), billing and payments information, etc. (“Account Details”).

Account Details are used to:

1. to enable you to register and utilize the Platform;

2. to provide the Services, including, subject to your consent, delivering information messages, etc.;

3. for authentication, related account management services (including billing and invoicing);

4. to provide you with technical and professional assistance with regard to the functionality of the Platform and or to any inquiry you have with respect to it;

5. and to send you Direct Marketing (as defined above) communications.

We will retain such correspondence for as long as needed.

Telemetry Data and Device Data:

We keep track of certain information about you when you visit and interact with our Platform. This information includes the features you use; the links you click on; pages you have viewed; and additional information on how you interact with our services (“Telemetry Data”).

We also collect information about your computer, phone, tablet, or other devices you use to access the Platform, such as your connection type and settings when you access, update, or use our Platform. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data (“Device Data”).

We use this information:

1. To provide and improve functionality, for the ongoing review and improvement of the information provided on our Platform to ensure it is user-friendly.

2. To recognize you across different Devices, to personalize your experience and customize the content provided to you via the Platform.

3. To operate, maintain, and improve the Platform.

4. To troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our services and to develop new products, features and technologies that benefit our clients and the public.

5. To maintain a safe and secure care environment, including maintaining the safety and security of our Platform.

6. To resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair the services.
Customers, Caregivers, Agency Representatives, Senior Guardians

Reviews and Feedback

To the extent you provide us with a review or feedback regarding our Services, along with the content of the review or feedback which may include Health Related Data, you will be required to provide us additional information such as your full name, email address, address, etc.

We process and use this information for the following purposes:

1. To correspond with you and respond to your review or feedback, where we deem it necessary;

2. To offer you services, features, or similar offerings that we reasonably believe may be of interest to you;

3. To enhance and improve our Services, including the management and development of our client relationships;

4. Subject to your consent, for marketing purposes, including but not limited to posting your review or feedback on our website, in marketing materials, or through other promotional channels.
Customers, Caregivers, Senior Guardian, Visitors

Voice Prints and Data Driven Insights

During the provision of the Services, we collect raw audio data through the Sensi.AI hardware tool, which may also be referred to as voice prints or voice profiles (“Voice Prints”).

Further, we collect insights driven from the collection and processing of acoustic data and Voice Prints, such as insights about distressed senior movement or behavior, or other events happening in the facility where Sensi.AI hardware tool is installed (“Data Driven Insights”). Data Driven Insights include data such as type of the event occurred, date and time of occurrence, audio recording of the event, etc.

Please note that your Personal Data may be incidentally collected if you are physically present near the Sensi.AI hardware tool, as the collection and processing of audio data in a facility where the Sensi.AI Solution is installed is essential for the provision of the Services.

 

We collect Voice Prints and Data Driven Insights to perform our obligations towards Agency in our capacity as Processor (as such term is defined under data protection legislation), in particular:

1. To provide users of the Sensi.AI Solution with our Services.

2. To provide you with insights on senior behavior and movement, and corresponding recommendations.

3. For informing Agency staff about distressed senior movement or behavior and allowing them to consider implementing preventative measures to reduce future risk.

4. To help maintain a safe and secure care environment.

5. For the ongoing review and improvement of the Service and ensure it is informative.
Customers, Senior Guardians

Notices regarding distressed movement or behavior

When you choose to be provided with email or SMS notifications regarding your loved one’s distressed movement or behavior, we will process your email or telephone number, as well as Data Driven Insights (as defined above) to send you notifications encouraging your engagement and interaction with the Agency staff regarding the information generated via the Platform.

 

We process such data to perform our obligations towards Agency in our capacity as Processor (as such term is defined under data protection legislation), in particular:

1. To provide users of the Sensi.AI Solution with our notification services, including informing Senior Guardians about distressed senior movement or behavior and allowing them to consider contacting Agency or Caregiver and implementing preventative measures to reduce future risk.

2. To help maintain a safe and secure care environment.

3. For the ongoing review and improvement of the Service and ensure it is informative.

Please note that we never share any health-related information as a part of the notices we provide to Senior Guardians.

Please note that the actual processing operation per each purpose of use detailed in the table above may differ. Such processing operation usually includes a set of operations, made by automated means, such as collection, storage, use, disclosure by transmission, erasure or destruction.

In addition, we may use certain Personal Data to prevent potentially prohibited or illegal activities, fraud, misappropriation, infringements, identity thefts and any other misuse of the website and services and to enforce our policies and agreements, as well as to protect the security or integrity of our databases and the services, and to take precautions against legal liability.

As mentioned above, we may also aggregate all personally identifying characteristics from any data we collect and may share that aggregated, anonymized data with third parties or publish it. These data do not personally identify you and helps us to measure the success of the services and its features and to improve your experience.  We reserve the right to make use of any such aggregated data as we see fit.

  1. HOW WE COLLECT YOUR INFORMATION

Depending on the nature of your interaction with us, we may collect information as follows:

  • ‍Automatically– certain Personal Data such as Online Identifiers and Telemetry Data is generated automatically and collected through the use of cookies and similar tracking technologies (such as pixels, tags, agent, etc.).‍ For more information on the cookies we use and how to opt out of third-party collection of this information, please see our Section 7 below “Cookies and Similar Tracking Technologies“.
  • Provided by you voluntarily – we will collect information if and when you choose to provide us with the information, such as through contact us form available on the website or when you complete the registration on the Platform.
  • From technologies we use while providing Services – we may collect certain types of information electronically through various types of technologies used in Sensi.AI Solution (e.g., raw audio data, insights).
  1. HOW DO WE MANAGE CONSENT?

By using the Platform and Services or by your performance of Caregiver’s contract, you are providing your consent to the collection, use and disclosure of Personal Data as set out in this Policy. In some cases, your consent may be “implied” i.e. your permission is assumed based on your action or inaction at the point of collection, use or sharing of your Personal Data.

We will obtain consent when we want to use Personal Data for a new purpose or for a purpose other than those stated at the time of collection in this Policy or in Sensi.AI’s Terms and Conditions or other document of a similar nature.

Your consent can be withdrawn at any time, except in limited circumstances, including where withdrawal of consent is restricted by legal or regulatory requirements or as a result of your contractual obligations with us. In certain cases, withdrawing consent may result in your inability to continue using our Platform and Services or to fulfil your Caregiver’s contract.

  1. COOKIES AND SIMILAR TRACKING TECHNOLOGIES

When you access to or use the website or some of our products and services, we use “cookies” or similar tracking technologies, which store certain information on your device (i.e., locally stored). The use of cookies is standard industry-wide practice. A “cookie” is a small piece of information that a website assigns and stores on your computer while you are viewing a website. Cookies are used by us for various purposes, including allowing you to navigate between pages efficiently, as well as for statistical purposes, analytic purposes and advertising. You can find more information about our use of cookies here: www.allaboutcookies.org.

Most browsers will allow you to erase cookies from your device, block acceptance of cookies, or receive a warning before a cookie is stored. You may set your browser to block all cookies, including cookies associated with our website, or to indicate when a cookie is being used by us, by adjusting the privacy and security settings of your web browser. Please refer to the support page of your browser to learn more about how you can adjust your privacy and security settings. Please note that once you choose to opt out or disable cookies, some features of the website may not operate properly, and your online experience may be limited.

  1. DATA SHARING – CATEGORIES OF RECIPIENTS WITH WHOM WE SHARE PERSONAL DATA

We share your Personal Data with third parties, including with trusted partners or service providers that help us to manage our business operation, website, etc. You can find here information about the categories of such third-party recipients. ‍

CATEGORY OF RECIPIENT DATA THAT WILL BE SHARED PURPOSE OF SHARING

Service providers and business partners

 

 

 All types of Personal Data depending on the applicable service provider or business partner, and your interaction with us We may share Personal Data about you with third-party business partners and service providers that perform services on our behalf in connection with our services, such as cloud service provider, analytics and marketing service providers, our CRM provider, etc.  Where your Personal Data is shared with such third parties, we ensure that the third party will deal with your information only on our behalf and on our instructions and solely for the benefit of our business (and not for its own benefit). However, we never share Personal Data collected via the Sensi.AI Solution with analytics service providers for analytics services.
Agencies Voice Prints, Data Driven Insights, Notices regarding distressed movement or behavior We may share the Personal Data collected about you when utilizing the Platform or when you are in the receptive range of the Sensi.AI Solution, with the Agency with which the Customer has contracted, in accordance with our agreement with the Agency and because we act on behalf of the Agency to provide the Services.
Affiliated companies All types of Personal Data, as strictly necessary and on a case-by-case basis.

We may share certain information with our affiliated companies, which will provide us with certain required services and for internal compliance and measurement.

In addition, certain information may also be shared with potential affiliated companies in the event of a potential business re-organization while we undergo certain due diligence processes. In such event, those potential affiliated companies are bound by robust confidentiality obligations.
Legal authorities, regulators, etc. All types of Personal Data as strictly necessary and on a case-by-case basis. To the extent permitted or required by applicable law, we may disclose information about you to third parties to: (i) enforce or apply our terms of use or any applicable service agreement; (ii) comply with laws, subpoenas, warrants, court orders, legal processes or requests of government or law enforcement officials; (iii) protect our rights, reputation, safety or property, or that of our users or others; (iv) protect against legal liability; (v) establish or exercise our rights to defend against legal claims; or (vi) investigate, prevent or take action regarding known or suspected illegal activities; fraud; our rights, reputation, safety or property, or those of our clients or others; violation of our applicable policies and agreements; or as otherwise required by law.

 

  1. CROSS-BORDER DATA TRANSFER

Due to our global business operation, your Personal Data may be transferred to, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different to the laws of your country. However, in all cases, we will take appropriate measures to ensure that your Personal Data receives an adequate level of data protection upon its transfer. We will transfer your Personal Data using appropriate and suitable safeguards, while using a variety of legal mechanisms, including contracts, to ensure your rights and protections travel with your data.

When we engage a service provider that operates outside of your country of residence, Personal Data may be stored, processed, accessed, or used in a foreign jurisdiction. In that case, Personal Data is subject to the law of the jurisdiction in which it is used or stored, including any law permitting or requiring disclosure of the information to the government, government agencies, courts, and law enforcement in that jurisdiction. The jurisdictions where our service providers are currently located include the United States, the European Union, and Israel.

 

  1. HOW WE PROTECT AND RETAIN YOUR PERSONAL DATA
    • Data Security. We deploy industry standard measures to ensure the security, confidentiality, integrity and availability of the Personal Data we process. We maintain physical, technical and administrative measures. These measures include, but not limited to, multi-factor authentication, masking, encryption, logging and monitoring, and we test and update these periodically. We endeavor to restrict access to Personal Data on a ‘need to know’ basis for the provision of Services to you, especially when the processing of sensitive information is involved. We maintain policies and practices which ensure the protection of your Personal Data. Depending on the volume and sensitivity of the information, the purposes for which it is used and the format in which it is stored, we implement a combination of measures to protect your Personal Data, including (i) Internal policies and procedures that govern our privacy and Personal Data handling practices; (ii) Regular employee privacy and security training; (iii) Contractual protections and other measures to ensure that service providers with whom we share Personal Data maintain adequate privacy protections and standards, as described above in the Section “Cross-Border Data Transfer”. In the event of a security breach, we will take all reasonable action to minimize any harm, including with regard to notifications. Although we will do our best to protect Personal Data, we cannot guarantee the security of data transmitted to our Platform and Website, and transmission is at the user’s own risk.
    • Data Retention. Generally, Sensi.AI does not retain information longer than necessary to provide its Services and for its reasonable business and lawful needs, as outlined above. Other circumstances in which we will retain your Personal Data for longer periods of time include: (i) where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements; (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges; or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data. Please note that except as required by applicable law, we may at our sole discretion, delete or amend information from our systems, without notice to you, once we deem it is no longer necessary for such purposes
  2. YOUR PRIVACY RIGHTS

We acknowledge that different people have different privacy concerns and preferences. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. We allow you to exercise certain choices, rights, and controls in connection with your information. Depending on your relationship with us, your jurisdiction and the applicable data protection laws that apply to you, you have the right to control and request certain limitations or rights to be executed.

In the table below you can review your rights depending on your interaction with us, how you can exercise them, and appeal a decision we take in this regard. Please note that some rights are available in certain jurisdictions only.

Right to be informed You have the right to be provided with information regarding our Personal Data collection and privacy practices. You may also have the right, at our option, to receive a list of the specific third parties to which we have disclosed either your Personal Data or any Personal Data. All is detailed under this Privacy Policy.
Right to know (access)

You have the right to confirm whether we collect Personal Data about you, know which Personal Data we specifically hold about you, and receive a copy of such or access it.

If you wish to receive a copy of the Personal Data, please submit a request at privacy@sensi.ai.
Right to correction You have the right to correct inaccuracies in your Personal Data, taking into account the nature and purposes of each processing activity. Please submit a request at privacy@sensi.ai.
Right to deletion In certain circumstances, you have the right to delete the Personal Data we hold about you. In order to exercise this right, please submit a request at privacy@sensi.ai.
Right to portability You have the right to obtain the Personal Data in a portable, and to an extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. We will select the format in which we provide your copy. If you wish to exercise this right, please submit request at privacy@sensi.ai.

Right to opt out from:

(i) selling personal data;

(ii) right to opt out from targeted advertising; and

(iii) right to opt out from profiling and automated decision making

Marketing: You have the right to opt-out from receiving any Marketing communications from us, by unsubscribing through the email received.

Cookies and specifically opt out from sale of personal data for targeted advertising, monetary gain, or profiling, or share or sale of Personal Data for analytic or marketing: You have the right to opt-out from cookies tracking your behavior for analytic and marketing purposes. When you no longer wish cookies to track your behavior for analytic or marketing purposes, change your preferences through the cookie settings available on your browser privacy and security settings. You have the right to opt-out of the “selling” or “sharing” of your Personal Data for “cross-contextual behavioral advertising”, or “targeted advertising”, often referred to as “interest-based advertising” as well. You can exercise these rights as detailed in the “Cookies & Tracking Technologies” section above.

Note you may have the right to authorize another person acting on your behalf to opt out (including by technical tools and opt out signals).

In any event, please keep in mind that opt-out tools are limited to the browser or device you use because they work off your browser ID and device ID and, accordingly, you will need to opt-out on each browser and device you use. Your browser may save some information in its cookies and cache to maintain your privacy preferences. Clearing these may remove opt-out preferences, requiring you to opt-out again.
Right to appeal or lodge a complaint

If we decline to take action at your request, we shall so inform you without undue delay as required under applicable laws. The notification will include a justification for declining to take action and instructions on how you may appeal, if applicable.

Additional information for the appeal procedure under certain state laws, please see section 14 below “Additional Information for US Residents”.
Non-discrimination Such discrimination may include denying a service, providing a different level or quality of service, or charging different prices. We do not discriminate against our users and visitors.

 

If you wish to file a request regarding any of the above or have any question regarding your privacy rights, you may contact us at: privacy@sensi.ai.

Please note that we may need to verify your identity before considering a request and that we may deny certain requests, or only fulfill some in part, as permitted or required by law.

To opt-out of marketing communications please email us at privacy@sensi.ai or by following the instructions included in the email or text correspondence. Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Data, we may be unable to provide some or all of our services to you.

  1. USE BY CHILDREN

The Services are not intended for children under the age of 18. We do not, knowingly or intentionally, collect information about children who are under 18 years of age.
IF YOU ARE UNDER THE AGE OF 18 YOU MAY NOT USE THE PLATFORM AND SERVICES, UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLY.

In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@sensi.ai.

  1. CAN SPAM Act

The CAN-SPAM Act is a Federal US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out strict penalties for violations.

To be in accordance with CANSPAM, Sensi.AI agrees to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the commercial message sent to you as an advertisement when required.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at privacy@sensi.ai and we will promptly remove you from ALL correspondence.

  1. ADDITIONAL INFORMATION FOR US RESIDENTS

The section is applicable to residents of certain U.S. states (depending on the applicable state law, acting in an individual or household context and not in a commercial or employment context or as a representative of business), including the following state laws:

  • California Consumer Privacy Act
  • Colorado Privacy Act
  • Connecticut Data Privacy Act
  • Delaware Personal Data Privacy Act
  • Florida Digital Bill of Rights
  • Indiana Consumer Data Protection Act
  • Iowa Consumer Data Protection Act
  • Kentucky Consumer Data Protection Act
  • Maryland Online Data Privacy Act
  • Minnesota Consumer Data Privacy Act
  • Montana Consumer Data Privacy Act
  • Nebraska Data Privacy Act
  • Nevada S.B. 370 
  • New Hampshire Data Privacy Act
  • New Jersey Data Protection Act
  • Oregon Consumer Privacy Act
  • Rhode Island Data Transparency and Privacy Protection Act
  • Texas Data Privacy and Security Act
  • Tennessee Information Protection Act
  • Utah Consumer Privacy Act
  • Virginia Consumer Data Protection Act, and
  • Washington’s My Health My Data Act.

We are required to provide you with clear and accessible privacy notice that includes the categories of Personal Data processed, purpose of processing, instructions for exercising consumer rights and appealing decisions, categories of Personal Data shared with third parties, categories of third parties with whom data is shared, and any sale of data or targeted advertising.

Under the paragraph “The Data Sets We Process & Purpose of Collection and Use” of this Privacy Policy, we describe our collection and processing of Personal Data, the categories of Personal Data that are collecting and processing, and the purposes for which Personal Data is processed, stored or used.

Under the paragraph “Data Sharing – Categories of Recipients with Whom We Share Personal Data” of this Privacy Policy, we detail and disclose the categories of third parties we share Personal Data with for business purposes. We will not collect additional categories of Personal Data or use the Personal Data we collected for a materially different, unrelated, or incompatible purpose without obtaining your consent.

Additionally, under the paragraph “Privacy Rights” of this Privacy Policy, we detail and disclose your rights and how to exercise such requests.

“Sale” of Personal Data: Under certain US privacy laws the term “sale” is referring to disclosing or making available Personal Data to a third-party in exchange for monetary or other valuable consideration, including for targeted advertising purposes. We do not “sell” information as most people would commonly understand that term, we do not, and will not, disclose your Personal Data in direct exchange for money or some other form of payment.

Appeal Rights

Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request, by contacting us as instructed in our response. Please send your appeal request with a summary of the request and decision you want to appeal to privacy@sensi.ai.

Not more than 60 days after receipt of an appeal, and always in accordance with the timelines set by the applicable US Privacy Laws, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reason for the decision.

If you are not happy with our response, depending on your jurisdiction, you may have the right to lodge a complaint against us with the relevant State’s Attorney General: